Tools

Changing the permission required option in Dameware MRC

When logging into remote sessions, some Dameware Mini Remote Control (MRC) users want the system to default to permission required from end user. This article explains how to configure client settings so that upon remote connection, they will be prompted when a technician tries to remote connect.

First published date

10/15/2018 6:59 PM

Last published date

1/20/2023 2:25 PM

Overview

When logging into remote sessions, some Dameware Mini Remote Control (MRC) users want the system to default to permission required from end user. This article describes how to configure client settings so that upon remote connection they will be prompted when a technician tries to remote connect.

Accept or reject connection by user.

Product section

Dameware Remote Support & Mini Remote Control

Cause

NA

Resolution

On the remote machine client agent, Dameware Mini Remote Control, go to Properties > Additional Settings tab, and ensure that the "Permission Required" is checked.

           DMRC Permission Required

 If you want to keep the "Permission Required" enabled but want to continue remote connection when the machine is locked and no user is actively logged on, unchek/disbale the "Also when Locked"
        Also when locked


You can create a new client agent using Mini Remote Control Client Agent MSI Builder and select these settings in your new build.
After creating a new build, redistribute using GPO.

See also: Creating an MSI Package with the Dameware Mini Remote Control Client Agent MSI Builder

Second Option: Edit the Registry

  1. Open the Registry Editor by entering regedit in the start window.
  2. Browse down to HKEY_LOCAL_MACHINE\SOFTWARE\DameWare Development\Mini Remote Control Service\Settings > Permission required.
  3. Change this setting from "0" to "1".

See also: DMRC prompt: Waiting for Client to Accept Connection