Network Management

Change the Retention Settings for Syslogs and Traps in Orion Platform

This article provides steps to change the default syslog and trap messages retention value in the Orion Web Console.

First published date

10/25/2018 4:24 PM

Last published date

10/3/2023 12:29 AM

Overview

If left unchecked, OrionLog databases or any database, in particular, can store massive data, causing system and performance issues. If proper maintenance and retention settings would be placed, such factors could be avoided.

This article provides steps to change the default Syslog/Traps message retention value in the Orion Web Console.

Product section

Network Performance Monitor

Resolution

NOTE: Before increasing retention settings, consider the current retention settings and the amount of database storage required for syslogs and traps, then confirm you have enough available storage on the SQL server.

If using Log Analyzer or Orion Log Viewer

1. Log in to the Orion Web Console.
2. Go to Settings > All Settings > Product Specific Settings > Log and Event Settings.
3. Click RETENTION.
4. Change the value for SYSLOGS AND TRAPS.

NOTE: The default value is 7 days.

5. Click Submit to save changes.

If using the Legacy Syslog and Trap, viewers

1. Go to Settings > All Settings Page > Thresholds & Polling > Polling Settings
2. On the Polling Settings page, review retention settings in the Database Settings section
3. Adjust the retention values for Syslog Messages Retention and Trap Messages Retention

4. Scroll to the bottom of the page and click Save

WARNING: If you adjust other retention settings, the retention value for hourly summaries must be greater than the value for detail retention, and the value for daily summaries must be greater than the value for hourly summaries.

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third-party content at your own risk, and you will be solely responsible for the incorporation of the same if any.