Network Management

CPU and memory information unavailable in BlueCoat devices

CPU and memory information required for monitoring does not appear when resources are listed in BlueCoat devices.

First published date

10/10/2018 3:12 PM

Last published date

9/20/2022 6:13 AM

Overview

CPU and memory information required for monitoring does not appear when resources are listed in BlueCoat devices.

Product section

Network Performance Monitor

Cause

N/A

Resolution

Note: Download and install the Universal Device Poller attachment from this Thwack post.

Go to Start > All Programs > Solarwinds Orion > Network Performance Monitor > Universal Device Poller.
Click File > Import Universal Device Pollers.
Browse to the directory in question and click Open.
Click the device under Pollers and then click Import>.
Go to the Node page and then click Pollers.
Select the pollers for monitoring and then click SUBMIT.
The CPU and memory information should be available after a few minutes.

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