Network Management

Bulk muting/unmanaging only affects a portion of selected nodes when on an Additional Web Server Web Console

Only several nodes from total selected nodes are being muted/unmanaged.

First published date

12/23/2025 8:39 PM

Last published date

4/6/2026 5:12 PM

Overview

When accessing the SolarWinds Platform web console using an Additional Web Server via either IP address, Hostname, or Localhost, and bulk muting or unmanaging nodes, only a few nodes from the total are muted/unmanaged, not all selected nodes. Even after several refreshes of the page, the same number of nodes show as unmanaged.

Product section

Network Performance Monitor

Cause

This has been identified as a known issue in SolarWinds Platform 2025.4 when using the Additional Web Server (AWS). If this behavior exists on the main polling engine (MPE), please file a new support case for further investigation.

Resolution

To resolve this issue, please upgrade to SolarWinds Platform 2026.1 and above. If upgrade is not possible, please use the workaround below:

As a workaround, use the Manage Nodes page on the Main Web Console, or the Manage Entities page on either the Main or Additional Web Console to mute or unmanage nodes in bulk.

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