Network Management

Availability of serial numbers using a Universal Device Poller in NPM

You may encounter a situation where the serial numbers of devices that are no longer available on the network are needed.

First published date

10/12/2018 12:47 PM

Last published date

12/9/2019 12:34 PM

Overview

You may encounter a situation where the serial numbers of devices that are no longer available on the network are needed.

Product section

Network Performance Monitor

Resolution

As serial numbers can only be polled via a Universal Device Poller due to lack of a consistent serial number OID across devices from different vendors, there is no table in NodesData which corresponds to serial number. Therefore, if the devices were not polled via Universal Device Poller at the time they were on the network, this information will not be available.

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