Applications Systems

Assigning Application Template via Group does not get applied in all group members

This article discusses how to address issues when assigning an application template to a group does not assigned it to some of its group members.

First published date

1/13/2026 10:46 AM

Last published date

1/13/2026 9:43 PM

Overview

On SAM, there is an option to assign applications to multiple nodes that are organized into groups instead of applying templates to individual nodes, one at a time. There are times when using this method, some of the nodes are missed.

Symptom:

The Manage Application Monitor Templates page shows the group as assigned, but 0 nodes are listed as having the template applied.

Product section

Server Application Monitor

Cause

Application creations are skipped due to the nodes and applications being blacklisted. These blacklisted nodes and applications are listed under the APM_TemplateGroupAssignmentsBlacklist table.

Having them listed in this table means that an application template was assigned to a group of nodes, and then this application was manually deleted from one of the nodes in the group. In this case, this node will be blacklisted for the template, so that the automated group assignment process will not assign it back again.

This blacklist is cleared when template group assignment is removed. There is also a check for orphaned records on DBM. However, if the assignment is not removed, the node will remain in the blacklist.

Resolution

Check if the affected node is listed under the APM_TemplateGroupAssignmentsBlacklist table.

If yes, remove these assignments from the blacklist and try to re-assign the templates again.

To delete the entries from the blacklist:

  1. Ensure you have a database backup.
  2. Connect to the SolarWinds Platform server.
  3. Open SolarWinds Platform Service Manager from the SolarWinds Platform folder of the start menu.
  4. Stop all SolarWinds services.
  5. Open Database Manager from the SolarWinds Platform folder of the start menu.
  6. Select Add Orion Server and expand the SQL server in bold.
  7. Right-click the SolarWinds Platform database in bold and select New Query.
  8. Paste the query below and select Execute Query:

 

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DELETE FROM APM_TemplateGroupAssignmentsBlacklist
  1. Restart all SolarWinds services.
  2. Wait up to 15 minutes and test the Group Assignment.