Network Management

Improve Hardware Health polling for Aruba devices

When you monitor Aruba devices with the HP Hardware Health poller on additional polling engines and upgrade to NPM 2019.4, the new Aruba poller on the additional polling engine might not be assigned. Run a SQL script to address the issue.

First published date

11/7/2019 10:05 AM

Last published date

5/25/2020 10:42 PM

Overview

When you monitor Aruba devices, poll them through an additional polling engine, and upgrade to NPM 2019.4, NPM starts polling the device with the new Aruba Hardware Health poller. If the devices were assigned to an additional polling engine, the assignment of the new poller does not occur.

Aruba Models that support the new Hardware Health poller:
  • 5412Rzl2
  • 2930F
  • 2930M
  • 2540
  • 3180M (Support will most likely be available by next year in some version of NPM)

Product section

Network Performance Monitor

Cause

NA

Resolution

If your Aruba devices belong to the following models, run the SQL script below:
  • 5412Rzl2
  • 2930F
  • 2930M
  • 2540
-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

INSERT INTO dbo.[NodeSettings] (NodeID, SettingName, SettingValue)
SELECT n.NodeID, 'NeedsInventoryV2', 'HWH'
FROM Nodes n
WHERE n.ObjectSubType = 'SNMP' AND (n.Description Like '%Aruba%' OR n.MachineType  Like '%Aruba%') AND n.NodeID NOT IN (SELECT NodeID FROM dbo.[NodeSettings] WHERE SettingName = 'NeedsInventoryV2' AND SettingValue = 'HWH')

The new Aruba Hardware Health poller will be assigned to Aruba devices polled by additional polling engines now.