Network Management

AppStack Environment for ${Caption}

The AppStack resource is no longer working on the Web Console. When you browse to the Node Details view, you can see the following error: AppStack Environment for ${Caption}.

First published date

10/24/2018 8:51 PM

Last published date

7/19/2022 5:51 AM

Overview

The AppStack resource does not work on the Web Console. The following message is displayed when you browse the Node Details view:

AppStack Environment for ${Caption}

The following error is displayed when you click on the message:
Server: Microsoft-IIS/10.0
Pipeline: Integrated
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36
Error Instance: 779820126cfd4ba394f28e014f7e64f3
User: admin
URL: http://HOSTNAME:80/Orion/NetPerfMon/...?NetObject=N:1
Referrer: http://HOSTNAME::80/Orion/NetPerfMon/NodeDetails.aspx?NetObject=N:1
Message: Orion.Stacks.Relation.ProcessUi failed, check fault information.
         Object reference not set to an instance of an object.
ErrorSite: mscorlib.RealProxy.HandleReturnMessage
ErrorType: System.ServiceModel.FaultException`1SolarWinds.InformationService.Contract2.InfoServiceFaultContract, SolarWinds.InformationService.Contract2, Version=2017.1.1.418, Culture=neutral, PublicKeyToken=null
Stack: 

Server stack trace: 
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

at SolarWinds.InformationService.Contract2.InfoServiceProxy.Invoke(String entity, String verb, XmlElement[] parameters)
at SolarWinds.Orion.Web.InformationService.InformationServiceProxy.<>c__DisplayClass31_0.<Invoke>b__0(InfoServiceProxy n)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.CallMethodWithPool[TResult](Func`2 fnc, Boolean retryCall)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.Invoke[TResult](Func`2 fnc, ChannelProxyBehavior behavior, String methodName)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.Invoke[TResult](Func`2 fnc, ChannelProxyBehavior behavior)
at SolarWinds.Orion.Core.Common.ChannelProxy`1.Invoke[TResult](Func`2 fnc)
at SolarWinds.Orion.Web.InformationService.InformationServiceProxy.Invoke(String entity, String verb, IEnumerable`1 params)
at SolarWinds.Orion.Web.InformationService.SWISVerbsHelper.InvokeInternals[T](Func`2 proxyFactory, Boolean connectToMainHost, String swisEntity, String verbName, Object[] parameters)
at SolarWinds.Orion.Web.InformationService.SWISVerbsHelper.InvokeV3[T](Boolean connectToMainHost, String swisEntity, String verbName, Object[] parameters)
at SolarWinds.Orion.Web.AppStack.Repositories.AppStackRepository.FetchSections(IEnumerable`1 categories, IEnumerable`1 selections)
at SolarWinds.Orion.Web.AppStack.Repositories.AppStackRepository.LoadSections(IEnumerable`1 selectedIds)
at SolarWinds.Orion.Web.AppStack.AppstackController.AllSectionsPartial(IEnumerable`1 selectedIds)
at Orion_NetPerfMon_Resources_AppStack_AppStack.OnInit(EventArgs e)

Product section

Orion Platform

Cause

This issue is caused by a resource or view ID web server exception.

Resolution

Remove and re-add the AppStack resource:

  1. Go to the Orion Web Console, and then click Settings > Manage Views.
  2. Click Edit View (Node Details), remove the AppStack details resource, and then click Submit.
  3. Click Edit View, add the AppStack details resource, and then Click Submit.

Perform the following if the above steps do not resolve the issue:

  1. Shut down all Orion services.
  2. Open a command prompt as an administrator.
  3. Enter IISRESET.
  4. Start all Orion services.
  5. If the issue persists, see Clear .Net cache manually.