Applications Systems
AppInsight for IIS error code: 16013. Unable to access remote administrator share
This article discusses about an error in AppInsight for IIS when setting up in SAM. Error code: 16013. Unable to access remote administrator share.
First published date
10/16/2018 1:17 PM
Last published date
1/20/2020 8:26 AM
Overview
When setting up AppInsight for IIS on a Windows server for the first time, you may encounter the following error message a few minutes after clicking 'Set up' button.
Error code: 16013. Unable to access remote administrator share.
Error code: 16013. Unable to access remote administrator share.
Product section
Server Application Monitor
Cause
- Credentials configured does not have access to the target server's administrative share
- Incorrect format of credentials configured
Resolution
Verify that the credentials configured has access to the remote server's administrative share. This Thwack discussion(content provided by user omri, available at https://thwack.solarwinds.com/, obtained on January 20, 2020) has a tool for enabling remote execution for a local account on the target server
Local accounts can also be formatted with a period(.) instead of the target server's name. For example: .\Administrator vs LocalServer\Username
Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.
Local accounts can also be formatted with a period(.) instead of the target server's name. For example: .\Administrator vs LocalServer\Username
Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment. You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.