Applications Systems

SAM - AppInsight for Exchange does not poll with the Agent

The zero config of AppInsight for Exchange does not function properly with the agent.

First published date

10/15/2018 8:01 PM

Last published date

10/31/2019 5:42 PM

Overview

The zero config of AppInsight for Exchange does not function properly with the agent. If an agent is applied to a node and then AppInsight for Exchange is added (while monitoring it with the agent) and zero config is attempted, the process completes but does not poll.

Product section

Server Application Monitor

Resolution

Swap the polling method of the node from agent to WMI or SNMP.
Apply AppInsight for Exchange to the node.
Run through the Configure server while the node is being monitored by WMI or SNMP.
Once the configuration has been completed, swap the node back to Agent based polling.

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