Applications Systems

AppInsight - The Connection to the specified remote host was refused

When configuring or testing the connection to AppInsight for Exchange or IIS an error is returned The connection to the specified remote host was refused

First published date

10/15/2018 7:22 PM

Last published date

4/22/2019 7:52 PM

Overview

When attempting to configure or test a connection to AppInsight for IIS/AppInsight for Exchange, the following error is thrown:


Connecting to remote server failed with the following error message :
The connection to the specified remote host was refused.
Verify that the WS-Management service is running on the remote host and
configured to listen for requests on the correct port and HTTP URL. For
more information, see the about_Remote_Troubleshooting Help topic.
 

Product section

Server Application Monitor

Cause

The cause of this is a proxy set on the Orion Server.

Resolution

  1. Open a Remote Desktop session to the Orion Server.
  2. Open an Administrator command prompt".
  3. Type following command: 
    netsh winhttp show proxy
  4. If a proxy address is returned, run the following: 
    netsh winhttp reset proxy
  5. Then try Test the Connection/Configure Server again.