Network Management

All Groups resource does not link to nodes

When the 'All Groups' resource is expanded to display nodes, there are no links to the node details page for each device. An error message may not be found in the Web Console when the resource is loading.

First published date

10/12/2018 10:35 AM

Last published date

2/24/2022 3:14 AM

Overview

Product section

Network Performance Monitor

Cause

This problem can occur when the ContainerMemberSnapshots table fails to update properly.

Resolution

Note: This table stores temporary data that will repopulate shortly after the steps above are completed. While these steps do not require you to backup the Orion database, it is a best practice to have a current backup.

Run the following query against the Orion database: truncate table ContainerMemberSnapshots
Restart all services from the Orion Service Manager on the primary Orion server, as well as any additional web servers.

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