Network Management
Alert Trigger Action doesn't work for Unmanaged Objects in Orion
An alert for an unmanaged object shows in Active Alerts page but no trigger action happens.
First published date
2/25/2021 4:36 AM
Last published date
2/25/2021 4:36 AM
Overview
When an alert triggers for an unmanaged object, it shows in Active Alerts page but trigger action doesn't work.
Product section
Network Performance Monitor
Cause
"ALLOW ALERT ACTIONS FOR UNMANAGED OBJECTS" option is not checked in Polling Settings page.
Resolution
1. From the Web Console, go to Settings > All Settings > Polling Settings
2. Check the "ALLOW ALERT ACTIONS FOR UNMANAGED OBJECTS" option so Alerting Engine will execute actions for network objects in unmanaged state.
3. Click SUBMIT
2. Check the "ALLOW ALERT ACTIONS FOR UNMANAGED OBJECTS" option so Alerting Engine will execute actions for network objects in unmanaged state.
3. Click SUBMIT