Network Management

Agent update or repair fails on remote node

This article provides information about resolving the issue that occurs when an agent update or repair fails on a remote node.

First published date

10/18/2018 9:11 PM

Last published date

3/21/2022 1:51 AM

Overview

This article provides a resolution for the issue that occurs when an agent update or repair fails on a remote node.

Product section

Network Performance Monitor

Cause

n/a

Resolution

An update or repair to an agent on a remote node may fail in either of the following cases:

There is an open handle on the Agent Service on the remote node.
Another installation is in progress on the remote node.

To address this issue, confirm both of the following:

There are no applications, including the Administrative Tools > Services window, on the remote node that are accessing the Agents Service.
There are no installations in progress on the remote node.

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