Network Management

After adding ICMP nodes, the SolarWinds Platform displays a license warning indicating the maximum number of licensed elements has been exceeded

NCM Profile is being assigned automatically on ICMP nodes, and the SolarWinds Platform identifies these nodes as licensed.

First published date

12/5/2025 1:59 PM

Last published date

2/23/2026 4:24 PM

Overview

After adding multiple ICMP nodes, the SolarWinds Platform increases the licensed nodes used in the environment. Depending on the license size, this can generate a warning stating "The maximum number of licensed elements has been exceeded".

Product section

Orion Platform

Cause

This happens because a Discovery Profile added the nodes, which included an NCM profile, SAM app monitor or Log Manager profile.

If the ICMP node is using any type of Application Monitor, NCM profile, API, or other service, it will be counted as a Licensed node.

Also, if there is some interface assigned to the ICMP node (previously it was SNMP node), so it will count a license.

 

 

Resolution

Remove the Application monitor, API or NCM profile from the ICMP node, and then the license will be released.

 
To remove an NCM profile from an ICMP node, follow these steps:
  1. Navigate to Settings > Manage Nodes in the SolarWinds Platform.
  2. Locate and select the ICMP node from which you want to remove the NCM profile.
  3. Click Edit Properties.
  4. Scroll down to the Manage Node(s) with NCM section.
  5. Change the setting to No if you want to temporarily stop managing the node with NCM, or Never if you want to permanently exclude the node from NCM management.
  6. Click Submit to save the changes.
To remove an Application Monitor from an ICMP node, follow these steps:
  1. Go to Settings > All Settings > SAM Settings > Manage Application Monitors in the SolarWinds Platform.
  2. Change the Group By drop-down menu to Application Monitor Template.
  3. Find and select the application monitor template assigned to the ICMP node.
  4. Select the node(s) from which you want to remove the application monitor.
  5. Click Delete to unassign the application monitor from the selected node(s).

To remove interfaces assigned to ICMP nodes, run the SQL query below:

-- Scripts are not supported under any SolarWinds support program or service.
-- Scripts are provided AS IS without warranty of any kind. SolarWinds further
-- disclaims all warranties including, without limitation, any implied warranties
-- of merchantability or of fitness for a particular purpose. The risk arising
-- out of the use or performance of the scripts and documentation stays with you.
-- In no event shall SolarWinds or anyone else involved in the creation,
-- production, or delivery of the scripts be liable for any damages whatsoever
-- (including, without limitation, damages for loss of business profits, business
-- interruption, loss of business information, or other pecuniary loss) arising
-- out of the use of or inability to use the scripts or documentation.

DELETE i
FROM Interfaces AS i
JOIN Nodes AS n
    ON i.NodeID = n.NodeID
WHERE n.ObjectSubType = 'ICMP';