Network Management

Additional polling engine is working but marked as Down in Orion

This article addresses the issue where an additional polling engine is marked as Down (Orion Web Console > Settings > Polling Engines) even when it is working properly.

First published date

2/13/2019 7:56 PM

Last published date

11/14/2022 11:24 AM

Overview

This article addresses the issue where an additional polling engine is marked as Down (Orion Web Console > Settings > Polling Engines) even when it is working properly.

Product section

Network Performance Monitor

Cause

This occurs when there is a Date / Time / Timezones mismatch between SQL and the Orion pollers.

Resolution

Verify that the Timezone / Date and Time for all the pollers and the SQL server match.

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