Tools

Adding a storage location for spare parts

If you cannot add parts to a location, verify that the location is configured to store parts.

First published date

10/23/2018 4:16 PM

Last published date

10/23/2018 4:16 PM

Overview

Before you add parts to a location in Web Help Desk, set up a storage location to store the parts.

Product section

Web Help Desk

Resolution

Log in to Web Help Desk.
Click Setup and select Companies & Locations > Location & Rooms.
In the Location Name column, click the location to store the parts. For example, Austin.
In the Location Info tab, click the edit button to enter edit mode.
In the Store Parts field, select Yes.
Click Save. The storage location is configured to store the parts.

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