Applications Systems

Accept a self-signed certificate for untrusted connections

This article provides references in installing or adding certificates to your browser when connecting to VMAN over a secure connection and self-signed certificates trigger an Untrusted Connection error. Error: This Connection is Untrusted. Solutions include options for Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer.

First published date

10/12/2018 9:03 PM

Last published date

10/12/2018 9:03 PM

Overview

This article provides references and information for installing or adding certificates to your browser when connecting to VMAN over a secure connection, and how to handle self-signed certificates that trigger an Untrusted Connection error.

The resolutions provided are from 3rd party companies, with links to documentation.

Product section

Virtualization Manager

Resolution

Errors and Solutions 


Mozilla Firefox 

Error: This Connection is Untrusted

Resolution: Refer to Bypassing the warning under "This Connection is Untrusted" error message appears - What to do.

(©1998–2019 Mozilla.org, available at https://support.mozilla.org, obtained on January 15, 2019)


Internet Explorer 

Error: There is a problem with this website's security certificate.

Resolution: Follow the instructions in Installing a Self-Signed Certificate as a Trusted Root CA  in Windows Vista.

(© 2019 Microsoft Corporation, available at https://blogs.technet.microsoft.com, obtained on January 15, 2019)


Google Chrome 

Error: The site's security certificate is not trusted!

Resolution:

  1. When the error occurs, click Proceed Anyway.
  2. In the address bar, click the lock icon to view the site information.
  3. On the Connections tab, click Certificate Information.
  4. On the Details tab, click Copy to File…
  5. Click Next.
  6. Select DER encoded binary X.509 (.CER), and click Next.
  7. Enter a file name. By default Chrome saves the certificate in a hidden file in \Users\username\AppData\Local\Google\Chrome\Applications\... 
  8. If you do not want to make hidden files visible, browse to a different location to save the certificate.
  9. Click Next.
  10. Check the location of the certificate, and click Finish.
  11. Add the exported certificate to Trusted Root Certification Authorities.

    Both Chrome and Internet Explorer use the Trusted Root Certification Authorities store when verifying certificates. If you have performed the steps to install the certificate for either Internet Explorer or Chrome, you do not have to perform the same steps again to use either browser.

    Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.