Security Compliance

ARM Web Portal is not available - Error 503

This article explains how to mitigate a problem with the ARM Web Portal not opening and showing 'Error 503'.

First published date

10/26/2020 12:01 PM

Last published date

6/8/2021 2:05 PM

Overview

The ARM web portal does not load and the following error is displayed:

Product section

Access Rights Manager

Cause

It may be that the required ARM WebAPI AppPool in IIS has been stopped:

Resolution

Start the relevant AppPool. After that it should work fine.

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