Security Compliance

ARM-Antivirus Exceptions for Access Rights Manager

First published date

9/15/2020 5:28 PM

Last published date

12/18/2025 9:48 AM

Overview

ARM-Antivirus Exceptions for Access Rights Manager.
Antivirus Software can cause software performance problems and connection issues.

Product section

Access Rights Manager

Cause

We are seeing the problems related to Antivirus Software:
The software is crashing and connections fail between the Primary Server and the Collectors

Resolution

Please add these file path exclusions to your Antivirus Software

C:\ProgramData\protected-networks.com
C:\Program Files\SolarWinds
C:\Program Files (x86)\SolarWinds

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