Application Management

Loggly API rate limit error message

This article will provide a workaround to SolarWinds users that are having an error message when using single-block event retrieval API features.

First published date

5/6/2022 1:42 PM

Last published date

5/19/2022 1:55 PM

Overview

You will receive this "429 too many requests" error message if you are unable to retrieve logs from Loggly via API using the single-block event retrieval API feature. Loggly has two different APIs that you can use for event retrieval. Single-block event retrieval API and the Paginating event retrieval API. The Single-block event retrieval API has a limit of 10 requests per second. while Paginating event retrieval API doesn't have any API rate limit.

Product section

Loggly

Cause

This error message will be experienced if you exceeded a limit of 10 requests per second when using the single-block event retrieval API feature.

Resolution

A workaround for this is to use our Paginating Event Retrieval API feature instead since it doesn't have any API rate limit.

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