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A user is receiving two different Server SSH fingerprints for every login attempt in Serv-U

This article described an issue when a user is receiving two different Server SSH fingerprints for every login attempt in Serv-U

First published date

9/22/2020 11:25 PM

Last published date

9/22/2020 11:25 PM

Overview

In this issue, a user is having an issue when connecting to Serv-U Application. This User is receiving two different Server public keys or SSH fingerprints for every login attempt.
 

Product section

Serv-U Managed File Transfer & Serv-U FTP Server

Cause

 A form of attack that looks like a Man-In-The-Middle and intercepts the connection of the User and forges the certificate.
 A Firewall is causing the incorrect keys

Resolution

1. Verify if there is a Firewall that doing SSH Deep inspection.

2. This behavior is a victim or form of attack that looks like a Man-In-The-Middle. Check if what (or who) intercepts the connection of the User and forges the certificate. A possible is a Network Appliance or a hacker. Coordinate this to the dedicated Security Team.