Applications Systems

A DPA server cannot be integrated with the Orion Platform because relationship discovery fails

Adding a DPA server through DPAIM fails with the message There was an error when trying to enable the integration with the DPA server: Discovery relationships between Orion applications (server role) and DPA Database instances failed.

First published date

5/30/2019 7:16 PM

Last published date

3/5/2020 8:51 PM

Overview

When you are trying to integrate a DPA server with the Orion Platform through the DPA Integration Module (DPAIM), you get the following error message:

There was an error when trying to enable the integration with the DPA server: Discovery relationships between Orion applications (server role) and DPA Database instances failed.

Product section

Database Performance Analyzer

Cause

One or more of Microsoft SQL database instances are registered in what should be <SERVER_NAME>\<INSTANCE_NAME> format, but a slash (/) is used instead of a backslash (\). DPA is able to correct this issue internally and register the database instance. But DPAIM is provided with the original value and it is not able to parse it. That results in a failure in relationship discovery mapping.

Resolution

Resolution 1 

Upgrade to DPAIM 11.1.1 or later. The service release DPAIM 11.1.1 fixes this issue.

Resolution 2 

Determine if any Microsoft SQL database instances are registered using the format <SERVER_NAME>/<INSTANCE_NAME>.If you cannot upgrade, use the following work-around:

  1. Edit the instance name and replace the slash (/) with a backslash (\).
  2. Add the DPA server to DPAIM.