Network Management

(500) Internal Server Error during additional web server installation

A (500) Internal Server error appears when during installation of an additional web server and when running Configuration Wizard.

First published date

10/17/2018 7:20 PM

Last published date

9/3/2020 8:33 PM

Overview


A (500) Internal Server error appears when during installation of an additional web server and when running Configuration Wizard.

 

Product section

Orion Platform

Cause

Bad response header(s) in IIS (set by the user and not by Orion).

Broken Orion setting:

  1. In IIS, click the server name: <OrionWebServer> (CORP\USERNAME).
  2. Locate and click HTTP Response Headers in the middle column.
  3. You will see the following setting:
    Name=X-Frame-Options
    Value=SAMEORIGIN
    Entry Type=Local

Resolution

Use the modified settings below in IIS on the additional web server.

  1. In IIS, click the server name: <OrionWebServer> (CORP\USERNAME).
  2. Locate and click HTTP Response Headers in the middle column.
  3. Change the setting to the following:
    Name=X-Powered-By
    Value=ASP.NET
    Entry Type=Local