Tools

How to extract the Root and Intermediate certificates from the certificate bundle

This article describes the steps on how to extract the Root and Intermediate certificates from the certificate bundle

First published date

6/8/2022 10:57 PM

Last published date

7/31/2023 5:27 PM

Overview

There are instances where you receive a certificate bundle from the CA provider. In Portecle the Root and intermediate certificates need to be imported separately to complete the keychain.

Product section

Web Help Desk

Cause

The certificate will not work correctly if the certificate chain is not properly extracted. 

Resolution

To get the Root Certificate:

1. Double-click the Certificate to open the file.
2. Go to the Certification Path tab, highlight the first certificate (Root), then click the View Certificate.

root_cert_image.png


 

3. Go to the Details Tab and hit Copy to file.

image.png

4. This would open the Certificate Export Wizard and Hit Next.

image.png

5. Select Base-64, then hit Next.

image.png

6. Save the file as Root.

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To get the Intermediate Certificate:

1. Double-click the Certificate to open the file.
2. Go to the Certification Path tab, highlight the second certificate (Intermediate), then click the View Certificate.
inter_cert_image.png


3. Go to the Details Tab and hit Copy to file.

image.png

4. This would open the Certificate Export Wizard and Hit Next.

image.png

5. Select Base-64, then hit Next.

image.png

6. Save the file as intermediate.



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