Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > ipMonitor > ipMonitor upgrade failed

ipMonitor upgrade failed

Created by Brian Kyle, last modified by Ernie.Fran on Oct 20, 2017

Views: 598 Votes: 0 Revisions: 6

Overview

After upgrading to ipMonitor version 10.8.2, the older version is still shown.

Environment

ipMonitor 10.8.2 upgrade.

Cause 

This is due to the failed uninstallation of the previous version.

Resolution

  1. Backup the \ipMonitor\config directory to your local drive.
  2. Uninstall ipMonitor.
    Note: It will show as 10.8, but will still be the older version.
  3. Install 10.8.2 to the current ipMonitor directory. Refer to the Administrator Guide.
Last modified

Tags

Classifications

Public