Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > ipMonitor > Troubleshoot email delivery within ipMonitor

Troubleshoot email delivery within ipMonitor

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 59 Votes: 0 Revisions: 7

1. Gather the following information:

Under 'Configuration -> Site Settings -> Email Delivery'

  • IP address/Domain Name
  • TCP Port

Within the parameters for the Email Action:

  • Mail From Address
  • Mail To Address

2. On the ipMonitor system, open a CMD prompt.
3. Type the following commands, pressing Enter after each one:

telnet [IP Address] [Port]
mail from: [Mail From Address]
rcpt to: [Mail To Address]


At this point the email should be queued for delivery to the Mail To address.

Last modified
19:37, 22 Jun 2016