Submit a ticketCall us

AnnouncementsAre You “Flying Blind?”

When it comes to your complex IT infrastructure, you want to ensure you have a good grasp of what’s going on to avoid any fire drills that result from guesswork. Read our white paper to learn how proactively monitoring your IT environment can help your organization while giving you peace of mind.

Get your free white paper.

Home > Success Center > ipMonitor > ipMonitor - Knowledgebase Articles > ipMonitor displays a security package specific error

ipMonitor displays a security package specific error

Updated October 1, 2018

Overview

The following error displays in ipMonitor:

A security package specific error ocurred; oserror: 0x80070721

Environment

ipMonitor 9

Cause

WMI error

Details

Resolve the error by performing the following procedure:

  1. Log in to the ipMonitor web console.
  2. Click the Configuration tab and select System Settings.
  3. Click Global Behavior Modifiers.
  4. Click Add.
  5. In the Behavior Modifier Name box, enter:
    Monitoring.wmi.extern.retry.duration
  6. In the Behavior Modifer Value box, enter:
    400
  7. Click OK.
  8. Restart the ipMonitorSrv service.
Last modified

Tags

Classifications

Public