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Home > Success Center > ipMonitor > ipMonitor - Knowledgebase Articles > ipMonitor displays a security package specific error

ipMonitor displays a security package specific error

Updated October 1, 2018

Overview

The following error displays in ipMonitor:

A security package specific error ocurred; oserror: 0x80070721

Environment

ipMonitor 9

Cause

WMI error

Details

Resolve the error by performing the following procedure:

  1. Log in to the ipMonitor web console.
  2. Click the Configuration tab and select System Settings.
  3. Click Global Behavior Modifiers.
  4. Click Add.
  5. In the Behavior Modifier Name box, enter:
    Monitoring.wmi.extern.retry.duration
  6. In the Behavior Modifer Value box, enter:
    400
  7. Click OK.
  8. Restart the ipMonitorSrv service.
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