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Home > Success Center > ipMonitor > ipMonitor - Knowledgebase Articles > Unable to log in to ipMonitor 10.5

Unable to log in to ipMonitor 10.5

Updated October 9, 2018

Overview

You cannot log into the ipMonitor website. When you attempt to log in, nothing happens.

Environment

  • ipMonitor 10.5
  • Internet Explorer

Cause

Internet Explorer does not support the use of the underscore (_) character in the server name.

Resolution

Use Google Chrome or Mozila FireFox to run ipMonitor or remove the underscore from the server name and use a supported version of Microsoft Internet Explorer.

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