Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > ipMonitor > ipMonitor - Knowledgebase Articles > Test Failed error when testing an SMS Alert in ipMonitor

Test Failed error when testing an SMS Alert in ipMonitor

Updated October 9, 2018

Overview

When you test the settings of an SMS alert, you receive a Test Failed error.

test-alert2.png

Environment

All ipMonitor versions

Details

  1. Try communicating with the modem using HyperTerminal (hypertrm.exe).
  2. When prompted with Connect Using, select Com 13.
  3. When prompted for port settings, set the following fields to the same values specified within ipMonitor:
    • Bits per second: 9600
    • Data Bits: 8
    • Parity: None
  4. When you have a connection, run the following commands:
    • ATE1
    • AT+CMGF=1
    • AT+CMGS="1234567890" 
      where 1234567890 is the cell phone number. Be sure to include the double quotes.
      You should see a [ > ], which means it is waiting for text.
  5. Type the following and press Enter:
    Hello world
  6. Press Ctrl-Z to terminate the session.
  7. Verify that the message was received.
Last modified

Tags

Classifications

Public