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Home > Success Center > ipMonitor > ipMonitor - Knowledgebase Articles > Blank page displays when you create an external process monitor or alert in ipMonitor

Blank page displays when you create an external process monitor or alert in ipMonitor

Updated September 20, 2018

Overview

When you create an external process monitor or alert in the ipMonitor Web Console, a blank page displays.

Environment

  • All ipMonitor versions

Cause

This issue may occur if you create an external process monitor or alert while you are logged in as a non-administrative user.

Resolution

Use an account with administrative privileges to create the external process monitor or alert. 

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