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Home > Success Center > Web Performance Monitor (WPM) > Web Performance Monitor Administrator Guide > Installing WPM > WPM Server and Web Console requirements > Licensing


WPM is licensed by the total number of transactions that are implemented, regardless of whether or not these transactions are managed or unmanaged. The number of licenses used is calculated by multiplying the number of recordings by the number of locations assigned.

For example:

  • 5 transactions at 1 location = 5 licenses
  • 5 transactions at 3 locations = 15 licenses

License Tier

Implemented Transactions




License with 1st-Year maintenance



License with 1st-Year maintenance



License with 1st-Year maintenance



License with 1st-Year maintenance



License with 1st-Year maintenance



License with 1st-Year maintenance


Unlimited, standard playback rate

License with 1st-Year maintenance

Maintaining licenses

SolarWinds License Manager is a free utility that allows you to easily migrate SolarWinds licenses from one computer to another without having to contact SolarWinds Customer Service. The following sections provide procedures for installing and using the License Manager:

Installing the License Manager

Install the License Manager on the computer where you currently have licensed SolarWinds products.

You must install the License Manager on a computer with the correct time. If the time on the computer is even slightly off from Greenwich Mean Time (GMT), you cannot reset licenses without contacting SolarWinds Customer Service. Time zone settings neither affect nor cause this issue.

Installing the License Manager:

  1. Go to Start > All Programs > SolarWinds > SolarWinds License Manager Setup.
  2. Click I Accept to accept the SolarWinds EULA.
  3. If prompted to install the SolarWinds License Manager, click Install.

Using the License Manager

You must run License Manager on the computer where the currently licensed SolarWinds product is installed before you can migrate licenses to a new installation. The following procedure deactivates currently installed licenses that can then be transferred to a new installation.


Deactivating Installed Licenses:

  1. Go to Start > All Programs > SolarWinds > SolarWinds License Manager.
  2. Check the products you want to deactivate on this computer, and then click Deactivate.
  3. Specify your SolarWinds Customer ID and password when prompted, and then click Deactivate.

Once complete, deactivated licenses become available to activate on a new computer. When you have successfully deactivated your products, log on to the computer where you want to install your SolarWinds products and begin installation. When asked to specify your licenses, provide the appropriate information. The licenses you deactivated earlier are then assigned to the new installation.

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