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Home > Success Center > Web Performance Monitor (WPM) > WPM temporary files do not automatically clear

WPM temporary files do not automatically clear

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 721 Votes: 0 Revisions: 10

Issue: WPM temp files are not cleared automatically.

Cause:

This behavior is caused when Internet Explorer crashes. An IE crash creates a memory dump that is saved to disk.

Note: This is a known issue and will be addresses in future releases.

It is safe to delete all the files located in the WPM/SEUM user account temp folders (On Win 2003: C:\Documents and Settings\SEUM-User-[X]\Local Settings\Temp, on newer systems: c:\Users\SEUM-User-[X]\AppData\Local\Temp)

Workaround:

Install Adobe's Flash player. (Note: Although this workaround is unusual, it appears installing Flash mitigates the issue.)

 

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