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Home > Success Center > Web Performance Monitor (WPM) > WPM Documentation > Web Performance Monitor Administrator Guide > Installing WPM > WPM Server and Web Console requirements

WPM Server and Web Console requirements

WPM uses a simple wizard-driven interface for the installation process.

Downgrades of SolarWinds products are not supported. If you are upgrading or installing multiple SolarWinds products, confirm that you are installing them in the order given in the upgrade instructions located in your SolarWinds Customer Portal.

Server hardware requirements



Hard Drive

20 GB


3 GB


3 GHz dual-processor, dual-core is recommended.

Server software requirements



Operating Systems

  • Windows Server 2003 R2 SP2 (32-bit & 64-bit)
  • Windows Server 2008, 2008 SP2, 2008 R2, and 2008 R2 SP1
  • Windows Server 2012 and 2012 R2
  • Windows Server 2016

Supported operating system languages:

  • English (US and UK)
  • German
  • Japanese
  • Simplified Chinese

FIPS compliant/compatible and UAC features are supported.

IIS and MSMQ must be installed. SolarWinds recommends that SolarWinds administrators have local administrator privileges to ensure full functionality of local SolarWinds tools. Accounts limited to use of the SolarWinds Web Console do not require administrator privileges.

SolarWinds supports evaluation installations on Windows 7, Windows 7 SP1, Windows 8 (except Win 8 Standard edition), and Windows 8.1 (except Win 8.1 Standard edition). SolarWinds does not support production installations of SolarWinds products on Windows 7.

Both the WPM Player and Recorder support Windows 8 and Windows 2012.

TCP/IP Ports

  • 80 (TCP) open for http traffic
  • 443 (TCP) open for https traffic
  • 17777 (TCP) open for SolarWinds traffic
  • 17782 (TCP) open for player-initiated communications mode

Web Server

Microsoft IIS, version 6.0 and higher, in 32-bit mode.

DNS specifications require that hostnames be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952.

Warning: The following Windows accounts, as configured by IIS 6.0 on Windows Server 2003 with their default security settings, are required:

  • IUSR_<hostname>, as a member of the Guests group ONLY.
  • IWAM_<hostname>, as a member of the IIS_WPG group ONLY.

Disabling these accounts or changing any default settings of these accounts may negatively affect the operation of your SolarWinds installation. SolarWinds strongly recommends against altering these accounts or their settings.

SolarWinds neither recommends nor supports the installation of any WPM product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.

.NET Framework

.NET Framework 3.5 SP1 through 4.0.3

Web Console Browser

  • Microsoft Internet Explorer 8, 9, 10, and 11
  • Mozilla Firefox, latest two versions at time of shipping
  • Google Chrome, latest two versions at time of shipping

SQL database server requirements



Microsoft SQL Server Version

SQL server versions:

  • SQL Server 2005 SP4
  • SQL 2008 without SP, 2008 SP1, 2008 SP2, 2008 SP3
  • SQL 2008 R2 without SP, 2008 R2 SP1, 2008 R2 SP2
  • SQL 2012, SQL 2012 SP1 (also with AlwaysOn Availability Groups)
  • SQL 2014, SQL 2014 SP1 (also with AlwaysOn Availability Groups)
  • SQL 2016

SQL server collations:

  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • English with collation setting SQL_Latin1_General_CP1_CS_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

SQL version in FullWithSQL package:

  • MS SQL server 2008 R2 SP1 - Express Edition


  • SQL Server Express Edition 3.5 SP2 is only supported for SolarWinds evaluations.
  • Due to latency effects, SolarWinds does not recommend installing your SQL Server and your SolarWinds server or additional polling engine in different locations across a WAN.
  • Either mixed-mode or SQL authentication must be supported.
  • If you are managing your SolarWinds database, SolarWinds recommends you install the SQL Server Management Studio component.
  • If your SolarWinds WPM product installs SQL Server System CLR Types, a manual restart of the SQL Server service for your SolarWinds database is required.
  • Use the following database select statement to check your SQL Server version, service pack or release level, and edition:
    select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')

CPU Speed

2.0 GHz

Hard Drive Space

2 GB

The SolarWinds installer needs at least 1GB on the drive where temporary Windows system or user variables are stored. Per Windows standards, some common files may need to be installed on your server operating system drive.


2 GB

.NET Framework

Version 4.0 .NET Framework is required.

TCP/IP Ports

1443 (TCP) open for remote SQL client access traffic.

Requirements for virtual machines and servers

SolarWinds installations on VMware Virtual Machines and Microsoft Virtual Servers are fully supported if the following minimum requirements are met for each VM.

SolarWinds strongly recommends that you maintain your SQL Server database on a separate physical server.

Virtual Resource


CPU Speed

2.0 GHz


Hard Drive Space


Due to intense I/O requirements, SQL Server should be hosted on a separate physical server configured as RAID 1+0. RAID 5 is not recommended for the SQL Server hard drive.


3 GB

Network Interface

Each virtual machine on which SolarWinds is installed should have its own, dedicated network interface card.

SolarWinds uses SNMP to monitor your network so if you are unable to dedicate a network interface card to your SolarWinds server, you may experience gaps in monitoring data due to the low priority generally assigned to SNMP traffic.

Additional required components

The following required x86 components are installed by the SolarWinds Installation Wizard if they are not found on your SolarWinds database server:

  • SQL Server System Common Language Runtime (CLR) Types. SolarWinds products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

Antivirus directory exclusions

To ensure that all Orion products have access to all required files, the following directories, listed by operating system, should be excluded from anti-virus protection:

  • Do not exclude executable files
  • C:\ is the default install volume

Windows Server 2003 and Windows XP:

  • c:\Documents and Settings\All Users\Application Data\SolarWinds\

Windows Server 2007, Windows Vista, and Windows 2008:

  • c:\ProgramData\SolarWinds\
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