Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Web Performance Monitor (WPM) > WPM 2.2.1 Hotfix 1

WPM 2.2.1 Hotfix 1

Created by Nigel, last modified by Nigel on Nov 01, 2017

Views: 344 Votes: 1 Revisions: 5

Updated 12/14/16

Fixed issues

This hotfix addresses an issue where WPM Step Details page cannot be loaded and displays the following message: Error: A query to the SolarWinds Information Service failed.

Environment

  • WPM 2.2.1

Notes

Download the hotfix from https://customerportal.solarwinds.com/HotFixes.

 

Install Hotfix 1 on all servers where WPM is installed.
Hotfix 1 modifies the following file:

  • C:\inetpub\SolarWinds\bin\SolarWinds.SEUM.Web.dll
    Note: This is the default location of the file.

Installation instructions

  1. Back up the file SolarWinds.SEUM.Web.dll to a different folder. By default, the SolarWinds.SEUM.Web.dll file is stored in the C:\inetpub\SolarWinds\bin\ directory. 
  2. Replace SolarWinds.SEUM.Web.dll with the version from this archive.
  3. Unblock the file using the following procedure:
    a. In File Explorer, right-click SolarWinds.SEUM.Web.dll.
    b. Select Properties from the pop-up menu.
    c. On the General tab, click the 'Unblock' button and confirm the dialog.
  4. Restart IIS.

Result

WPM Step Details page will now load without issues.

Uninstallation instructions

  1. Restore the file SolarWinds.SEUM.Web.dll from the backup created during installation.
  2. Restart IIS.

 For more information, contact Technical Support at www.solarwinds.net/support.

Last modified

Tags

Classifications

Public