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Home > Success Center > Web Performance Monitor (WPM) > View restrictions not working in WPM when limitations are applied

View restrictions not working in WPM when limitations are applied

Created by Harry Griffiths, last modified by MindTouch on Jun 23, 2016

Views: 13 Votes: 1 Revisions: 7


View restrictions do not work in WPM and the following errors appear when applying a limitation to an account:


There was an error retrieving data from SolarWinds Information Service

Error: A query to the SolarWinds Information Service failed.


WPM 2.2.0


This occurs when queries to the Information Service fail.


This issue has been resolved in WPM 2.2.1. Upgrade to a later version of WPM to address the issue.


Last modified
05:17, 23 Jun 2016