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Home > Success Center > Web Performance Monitor (WPM) > The type initializer for 'SolarWinds.SEUM.Common.LicenseInfo' threw an exception

The type initializer for 'SolarWinds.SEUM.Common.LicenseInfo' threw an exception

Created by Harry Griffiths, last modified by MindTouch on Jun 23, 2016

Views: 136 Votes: 1 Revisions: 6

Overview

Clicking into the All Transactions or Manage Locations pages in the Web Console throws an exception:

 

Message: The type initializer for 'SolarWinds.SEUM.Common.LicenseInfo' threw an exception.
ErrorSite: System.Web.Control.DataBindChildren
ErrorType: System.TypeInitializationException
Stack:
at Orion_SEUM_NodesTable.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.Control.DataBindChildren()
at System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding)
at System.Web.UI.Control.DataBind()
at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
at System.Web.UI.WebControls.Repeater.DataBind()
at Orion_ResourceContainer.NonMobileDateBind(RepeaterItemEventArgs e)
at Orion_ResourceContainer.rptContainers_ItemDataBound(Object sender, RepeaterItemEventArgs e)
at System.Web.UI.WebControls.Repeater.OnItemDataBound(RepeaterItemEventArgs e)
at System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
at System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource)
at System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e)
at System.Web.UI.WebControls.Repeater.DataBind()
at Orion_ResourceContainer.DataBind()
at Orion_SEUM_TransactionDetails.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
-- Inner Exception
Message: Licensing initialization (Task<FeatureSet>){1, Running} timed out after 0:00:14.9998847
Type: System.TimeoutException
Stack:
at SolarWinds.Orion.Core.Common.CachedFeatureSet.WaitForRefresh(Task`1 getFeatures, Boolean needsResult, FeatureSet& features)
at SolarWinds.Orion.Core.Common.CachedFeatureSet.GetOrRefresh()
at SolarWinds.Orion.Core.Common.RemoteFeatureManager.GetMaxElementCount(String elementType)
at SolarWinds.Orion.Core.Common.FeatureManager.GetMaxElementCount(String elementType)
at SolarWinds.SEUM.Common.LicenseInfo..cctor()
Assemblies: 

Environment

All WPM versions

Cause 

This issue can occur due to problems delivering notifications using Solarwinds Information Service V3.

Resolution

Warning:

  • Consult your System Administrator before performing the following procedure. 
     

To verify that the issue you are experiencing matches this article:

  1. Run the following query in Database Manager:
    Volume:\Program Files (x86)\SolarWinds\Orion\DatabaseManager.exe
  2. Right click and open it as administrator.
  3. Click Add Default Server.
  4. Expand your Orion Database.
  5. Right-click and select New Query.
  6. Copy and paste the following query:

     

SELECT TOP 1000 * FROM [dbo].[Subscriptions]
ORDER BY FailedDeliveryAttempts DESC

 

To resolve this issue:

  1. Back up the database.
  2. Shutdown all SolarWinds Services on every polling engine and additional web server.
  3. Open Database Manager or SQL Management Studio.
  4. Execute the following SQL queries against the Orion database.
    • If using Database Manager:
      Volume:\Program Files (x86)\SolarWinds\Orion\DatabaseManager.exe
  5. Right Click and open it as administrator.
  6. Click Add Default Server.
  7. Expand your Orion Database.
  8. Right-click and select New Query
  9. Copy and paste the following query:
DELETE FROM dbo.PendingNotifications
DELETE FROM dbo.Subscriptions
DELETE FROM dbo.SubscriptionTags
Last modified
05:16, 23 Jun 2016

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Public