Submit a ticketCall us

Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Web Performance Monitor (WPM) > Page returns as "not authorized" when deploying WPM

Page returns as "not authorized" when deploying WPM

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 658 Votes: 0 Revisions: 7

Issue: When recording with WPM, the website Windows authentication works. But when deployed, it does not and the page returns "not authorized" page.

Resolution: You may need to set up domain user worker accounts, as the local SEUM-User-# accounts might not have access to the page in question, especially if you are using Windows authentication.

If you are on the latest version of WPM, there is a domain agent configuration utility that makes this process fairly easy. You will need two Active Directory accounts for this, so you can either use existing users or create two new domain 'worker' accounts. Make sure you can log into the Player server as those users and can access the page in a browser successfully.

The utility is found at C:\Program Files (x86)\SolarWinds\Orion\SEUM\Player\SolarWinds.SEUM.AgentDomainConfigurationTool.exe.

Last modified

Tags

Classifications

Public