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Windows Authentication problems when playing back a recording

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Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 1,411 Votes: 0 Revisions: 8

If your WPM Players are having authentication problems when playing back a recording, check whether the recorded web site uses Windows authentication for its login process.

 Some computer systems are set up to pass-through Windows credentials without prompting for a user name and password, and if you create a recording on such a computer, the user name and password required for the web site will not get saved with the recording.

 This will result in an authentication problem when the recording is played back on a different computer.

 To ensure that the Recorder always asks for a user name and password for web sites protected by Windows authentication:

  1. Run the recorder under a local user account instead of a domain account.
  2. Disable integrated Windows Authentication in the IE settings. This option requires a restart of Internet Explorer to take effect.

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