Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Web Performance Monitor (WPM) > WPM - Knowledgebase Articles > Webcachev01.dat file uses a large amount of disk space

Webcachev01.dat file uses a large amount of disk space

Created by Leif Amland, last modified by MindTouch on Jun 23, 2016

Views: 2,712 Votes: 0 Revisions: 4

Overview

The Webcachev01.dat file is using a large amount of disk space.

Environment

All WPM versions

Cause 

There was a known issue in WPM 2.0 where this file would grow abnormally large. This issue can also be present in WPM 2.1 and 2.2 as the file can be left over from an older version.

Resolution

  1. Remote Desktop to the machine in question.
  2. Click Run > type Services.msc.
  3. Stop the SolarWinds WPM Playback Player.
  4. Delete the following files:
    C:\Users\SEUM-User-1\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat
    C:\Users\SEUM-User-2\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat
    (If there are more users present, please remove from each directory).
  5. Start the SolarWinds WPM Playback Player.

Note: It is recommended to upgrade to the latest WPM version to avoid this issue.

 

Last modified

Tags

Classifications

Public