Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > Web Performance Monitor (WPM) > WPM - Knowledgebase Articles > WPM recorder installation error: Another installation is in progress. You must complete that installation before continuing this one

WPM recorder installation error: Another installation is in progress. You must complete that installation before continuing this one

Created by Giane Ira, last modified by MindTouch on Jun 23, 2016

Views: 669 Votes: 0 Revisions: 5

Overview

This article provides brief information and steps to resolve the following error when installing the recorder to another machine:

Another installation is in progress. You  must complete that installation before continuing this one.

Environment

WPM version 2.2 or later

 

Cause 

The error is caused when the Windows installation is not completed.

 

Resolution

  1. Restart the machine and complete the Windows update. 
  2. After installation of OS update, re-install the WPM recorder.

 

 

 

 

 

 

 

Last modified

Tags

Classifications

Public