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Home > Success Center > Web Performance Monitor (WPM) > WPM - Knowledgebase Articles > WPM recorder installation error: Another installation is in progress. You must complete that installation before continuing this one

WPM recorder installation error: Another installation is in progress. You must complete that installation before continuing this one

Created by Giane Ira, last modified by MindTouch on Jun 23, 2016

Views: 696 Votes: 0 Revisions: 5

Overview

This article provides brief information and steps to resolve the following error when installing the recorder to another machine:

Another installation is in progress. You  must complete that installation before continuing this one.

Environment

WPM version 2.2 or later

 

Cause 

The error is caused when the Windows installation is not completed.

 

Resolution

  1. Restart the machine and complete the Windows update. 
  2. After installation of OS update, re-install the WPM recorder.

 

 

 

 

 

 

 

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