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Home > Success Center > Web Performance Monitor (WPM) > WPM - Knowledgebase Articles > WPM not passing client certificates

WPM not passing client certificates

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Environment

WPM v2.1

 

 

The customer is trying to create a recording using a Client Certificate in WPM - Web Transaction Recorder. When attempting to play a transaction that requires 2-way authentication the page is directed back to a security landing page, which means that WPM is not passing client certificates. A recorder’s popup message is displayed when playing the transaction from the customer’s remote player which asks the customer to choose a certificate.

This issue happens because the recordings made by customer in WPM - Web Transaction Recorder were created using a domain admin account, not a local admin account.

There is no way to load all certificates from the personal store regardless of the OID - 1.3.6.1.5.5.7.3.6. WPM only loads up the Certificates that have Client Authentication IOD – 1.3.6.1.5.5.7.3.6 attached within them. This is the reason why the customer is not getting a popup in his site during recording.

For more details about Client Certificate support for SEUM, please see the following article 

 

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