Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Web Performance Monitor (WPM) > WPM - Knowledgebase Articles > Page returns as "not authorized" when deploying WPM

Page returns as "not authorized" when deploying WPM

Table of contents
No headers
Created by Interspire Import, last modified by MindTouch on Jun 23, 2016

Views: 681 Votes: 0 Revisions: 7

Issue: When recording with WPM, the website Windows authentication works. But when deployed, it does not and the page returns "not authorized" page.

Resolution: You may need to set up domain user worker accounts, as the local SEUM-User-# accounts might not have access to the page in question, especially if you are using Windows authentication.

If you are on the latest version of WPM, there is a domain agent configuration utility that makes this process fairly easy. You will need two Active Directory accounts for this, so you can either use existing users or create two new domain 'worker' accounts. Make sure you can log into the Player server as those users and can access the page in a browser successfully.

The utility is found at C:\Program Files (x86)\SolarWinds\Orion\SEUM\Player\SolarWinds.SEUM.AgentDomainConfigurationTool.exe.

Last modified

Tags

Classifications

Public