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Home > Success Center > Web Performance Monitor (WPM) > WPM - Knowledgebase Articles > New browser window pop-up in WPM

New browser window pop-up in WPM

Table of contents
Created by Erica Gill, last modified by Kevin.Swinson on Nov 06, 2017

Views: 682 Votes: 0 Revisions: 4

Updated June 2, 2016

Overview

This article describes WPM behavior when a website opens a new browser window.

Environment

WPM 2.2.1 and earlier

Detail

When a website opens a new browser window, this can create difficulty as WPM will focus on one browser window. It is possible to attempt to use X/Y mode to record a click to use/close the new browser window, however the new browser window would be expected. 

  1. Start recording the new transaction.
  2. When the dialog appears, switch to X,Y Capture mode by clicking Edit > X, Y Capture mode.
  3. Confirm the dialog.
  4. Disable X, Y Capture mode.
  5. XY mode records this action even if it is not on the Web page. The dialog should be confirmed the same way during playback.

 

 

 

 

 

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