Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk (WHD) Training

Web Help Desk (WHD) Training



Training is an important part of making sure you are getting all of the advantages from your WHD product.  We want to make sure that we are providing you with the tools you need in order to be successful including: instructional videos, how to articles and instructor led training.

 

  • Training Opportunities for Customers on Active Maintenance -  We offer instructor led training classes and videos via webcast as well as on demand in order to help you create the perfect system for your needs.
    See a list of current WHD Classes.

   Current popular classes include:

  • Virtual Classrooms General Office Hours
  • Web Help Desk Fundamentals: Installation, Configuration and Ticketing

 

  • Free Training Videos for all Customers - We have a library of videos that can provide you with an introduction to our products as well as popular customizations.
    See a list of free WHD videos.

 

  • Popular Guides and Training Videos. Here is a listing of additional resources that will walk you through popular configuration and customization tasks.

Don't see what you're looking for?  

Last modified

Tags

Classifications

Public