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Training Class Getting Started with SolarWinds Backup - February 28

This course offers customers an introduction to SolarWinds Backup, focusing on configuring the backup technology, taking backups, data restoration and data security. It is a great primer and will get you up to speed quickly on SolarWinds Backup.
Register for class.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Asset Management buttons missing

Web Help Desk Asset Management buttons missing


The Web Help Desk Asset Management buttons are missing after you install the application.


Web Help Desk 12.3


Asset Management is disabled when you install Web Help Desk for the first time. 


  1. Log in to Web Help Desk as an administrator.
  2. Click Setup > General > License. 
  3. In the License Setting screen, click the Lock icon. 
  4. Paste the new license key into the License Key text box, and click Save.
  5. Stop Web Help Desk.
  6. Start Web Help Desk. 
    Your license is activated.




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