Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Web Help Desk (WHD) > WHD sends license reminder emails to techs

WHD sends license reminder emails to techs

Table of contents
Created by Miroslav Beno, last modified by Rodim Suarez on Mar 06, 2017

Views: 30 Votes: 0 Revisions: 5

Overview

Admin techs are receiving weekly emails about WHD license expiration.

Environment

WHD 12.2 and earlier

Detail

This was a configuration option in old releases. Unless set to "Auto-Invoice Support Renewal" at Setup > General > License, WHD will ping all admins once per week about license renewal. 

Note: This functionality has been disabled in WHD  version 12.3 and later

 

Last modified
22:14, 5 Mar 2017

Tags

Classifications

Public