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Home > Success Center > Web Help Desk (WHD) > WHD sends license reminder emails to techs

WHD sends license reminder emails to techs

Table of contents

Overview

Administrators receive weekly emails stating that their Web Help Desk license will expire.

Environment

WHD 12.2 and earlier

Detail

This was a configuration option in older Web Help Desk Web Help Desk releases. If you do not set the Auto-Invoice Support Renewal value properly at Setup > General > License, Web Help Desk pings all admins once per week about license renewal. 

This functionality was disabled in WHD 12.3 and later.

 

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