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Home > Success Center > Web Help Desk (WHD) > WHD sends license reminder emails to techs

WHD sends license reminder emails to techs

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Created by Miroslav Beno, last modified by Rodim Suarez on Mar 06, 2017

Views: 30 Votes: 0 Revisions: 5


Admin techs are receiving weekly emails about WHD license expiration.


WHD 12.2 and earlier


This was a configuration option in old releases. Unless set to "Auto-Invoice Support Renewal" at Setup > General > License, WHD will ping all admins once per week about license renewal. 

Note: This functionality has been disabled in WHD  version 12.3 and later


Last modified
22:14, 5 Mar 2017