Submit a ticketCall us

AnnouncementsCome see SolarWinds at VMUG Frankfurt

SolarWinds is delighted to attend the upcoming VMUG which will take place at Kap Europa in Frankfurt on June 19th, 2018.

See event details.

Home > Success Center > Web Help Desk (WHD) > WHD asset discovery fails using SCCM

WHD asset discovery fails using SCCM

Table of contents

Overview

When using Microsoft® System Center Configuration Manager (SCCM) to run Web Help Desk (WHD) asset discovery, SCCM fails with the following error message: 

Login failed

Environment

All WHD versions

Detail

Use an SQL-authenticated account to connect to the SCCM database. You cannot use a domain-authenticated account because WHD does not support a mixed mode/domain account to log in to the SQL server. 

 

 

Last modified

Tags

Classifications

Public