Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Web Help Desk (WHD) > WHD asset discovery fails using SCCM

WHD asset discovery fails using SCCM

Table of contents

Overview

When using Microsoft® System Center Configuration Manager (SCCM) to run Web Help Desk (WHD) asset discovery, SCCM fails with the following error message: 

Login failed

Environment

All WHD versions

Detail

Use an SQL-authenticated account to connect to the SCCM database. You cannot use a domain-authenticated account because WHD does not support a mixed mode/domain account to log in to the SQL server. 

 

 

Last modified
08:35, 9 Mar 2017

Tags

Classifications

Public