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Home > Success Center > Web Help Desk (WHD) > WHD asset discovery fails using SCCM

WHD asset discovery fails using SCCM

Table of contents

Overview

When using Microsoft® System Center Configuration Manager (SCCM) to run Web Help Desk (WHD) asset discovery, SCCM fails with the following error message: 

Login failed

Environment

All WHD versions

Detail

Use an SQL-authenticated account to connect to the SCCM database. You cannot use a domain-authenticated account because WHD does not support a mixed mode/domain account to log in to the SQL server. 

 

 

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