Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Web Help Desk (WHD) > Web Help Desk Getting Started Guide > Knowledge centered support > Search FAQs

Search FAQs

Table of contents
No headers
Created by Melanie Boyd, last modified by Melanie Boyd on Oct 11, 2016

Views: 533 Votes: 0 Revisions: 11
  1. Click FAQs in the Web Help Desk toolbar.
  2. Specify the search criteria at the top of the window.

    A disabled category in the Category drop-down list indicates you do not have the appropriate permissions to access the category level.

  3. Click Search.

The FAQs that meet your search criteria are listed.

  • To sort the results list, click a column header.
  • You can view any FAQ in the list. Techs with the appropriate permissions can edit FAQs.

A Warning icon  in a Category row indicates a category you cannot access based on your current permissions. 

Some category results may indicate that additional categories are available.

Click Show Details to view the additional categories. 

Last modified

Tags

Classifications

Public