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Home > Success Center > Web Help Desk (WHD) > Web Help Desk Getting Started Guide > Asset management > Configure Web Help Desk to discover assets stored in Lansweeper

Configure Web Help Desk to discover assets stored in Lansweeper

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Created by Melanie Boyd, last modified by Melanie Boyd on Oct 11, 2016

Views: 1,198 Votes: 0 Revisions: 9

You can configure Web Help Desk to periodically discover assets stored in Lansweeper Network Management.

Before you begin, locate the following Lansweeper information:

  • IP address and port number
  • Login and password
  • Database login and password

To configure Web Help Desk to discover assets stored in Lansweeper:

For more information about any field, see the tooltips.

  1. In the toolbar, click Setup and select Assets > Discovery Connections.
  2. Click New.
  3. In the Connection Name field, enter a name for the new connection.
  4. Click the Discovery Tool drop-down menu, and select Lansweeper.
  5. Enter the Lansweeper database host name, port number, database name, user name, and password.
  6. Complete the remaining fields as required.
  7. Click the Attribute Mapping tab, and map the asset fields as appropriate. All bold selections are required.
  8. Click Save.
  9. To view the imported assets, click Assets > Search on the toolbar.
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